Terms of Service
Last updated: January 21, 2025
These Terms of Service (“Terms”) govern your use of LeadFlow CRM, a lead management software-as-a-service provided by Gerart Limited. By creating an account or using our service, you agree to be bound by these Terms.
1. Company Identification
Gerart Limited
Private Limited Company (UK)
Company Registration No. 16857407
Registered Address:
Unit 13, Freeland Park, Wareham Road
Lytchett Matravers, Poole, BH16 6FA
England, United Kingdom
Contact: support@gerart.digital
2. Service Description
LeadFlow CRM is a customer relationship management software designed to help you capture, organize, qualify, and manage business leads.
2.1 What LeadFlow CRM Does
2.2 What LeadFlow CRM Does NOT Do
LeadFlow CRM is NOT an email marketing, messaging, or automation platform:
3. Eligibility
To use LeadFlow CRM, you must:
LeadFlow CRM is available for both business (B2B) and personal (B2C) use.
4. User Account
4.1 Account Creation
To access LeadFlow CRM, you must create an account by providing accurate and complete information. You agree to keep your account information up to date.
4.2 Account Security
You are responsible for:
4.3 One Account Per Person
Each individual may only maintain one account. Creating multiple accounts to abuse free tier limits or circumvent restrictions is prohibited.
5. Free Plan and Future Pricing
Currently Free
LeadFlow CRM is currently offered free of charge during our initial launch period.
5.1 Free Plan Limitations
The free plan may include limitations on:
5.2 Future Paid Plans
We reserve the right to introduce paid subscription plans in the future. If we do:
5.3 Service Changes
We may modify, suspend, or discontinue features at any time. We will endeavor to provide reasonable notice for significant changes.
6. Acceptable Use Policy
You agree NOT to use LeadFlow CRM to:
7. Your Data
7.1 Ownership
You retain ownership of all data you submit to LeadFlow CRM (“Your Data”). We do not claim intellectual property rights over Your Data.
7.2 License to Us
You grant us a limited license to host, store, and display Your Data solely for the purpose of providing the service to you.
7.3 Data Protection
Our handling of personal data is governed by our Privacy Policy. Privacy Policy.
7.4 Data Export
You may export Your Data at any time using the export features within the application.
8. Intellectual Property
LeadFlow CRM, including its software, design, logos, trademarks, and all content provided by us, is owned by Gerart Limited and is protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use LeadFlow CRM in accordance with these Terms. This license does not include:
9. Limitation of Liability
9.1 "As Is" Service
LeadFlow CRM is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
9.2 No Guarantee of Availability
We do not guarantee that the service will be uninterrupted, error-free, or completely secure. We are not liable for any service interruptions.
9.3 Liability Cap
To the maximum extent permitted by law, our total liability to you for any claims arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim (or £100 if you are on a free plan).
9.4 Exclusions
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
10. Indemnification
You agree to indemnify, defend, and hold harmless Gerart Limited, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
11. Account Termination
11.1 Termination by You
You may close your account at any time through the account settings or by contacting us at support@gerart.digital.
11.2 Termination by Us
We may suspend or terminate your account if:
11.3 Effect of Termination
Upon termination, your right to use the service ends immediately. We will retain Your Data for 30 days, after which it will be permanently deleted. You may request data export before termination.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer in the European Union, you retain any mandatory consumer protection rights granted by the laws of your country of residence.
13. Dispute Resolution
Before initiating any legal action, you agree to contact us at support@gerart.digital to attempt to resolve any dispute informally. We will make reasonable efforts to resolve your concern within 30 days.
14. Changes to These Terms
We may modify these Terms periodically. If we make material changes, we will notify you via email or through the service at least 30 days before the changes take effect.
Your continued use of LeadFlow CRM after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the service and close your account.
15. Severability
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16. Entire Agreement
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Gerart Limited
legal.terms.section16.emailLabel support@gerart.digital
legal.terms.section16.addressLabel Unit 13, Freeland Park, Wareham Road, BH16 6FA Lytchett Matravers, Poole, England, United Kingdom